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| Impact of an outage |
How to estimate loss |
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Lost productivity
(hard dollars) |
Multiply the average hourly wage of all employees impacted by a disaster by the total number of employees idled by the length of the outage. |
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Lost work
(hard dollars) |
If the data from a completed experiment is lost, multiply the hours required to redo the experiment by the number of employees who conducted the experiment times the average hourly wage for these employees. |
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Restoration costs
(hard dollars) |
Multiply the average hourly wage of the IT staff restoring the systems by the number of staff members performing the restoration times the hours to complete it. |
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Lost revenue
(hard dollars) |
If your company manufactures drugs and you cannot fulfill orders, multiply the revenue each drug brings in per day by the number of days of the outage. |
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Customer/Investor confidence
(soft dollars) |
Hard to calculate, but take into account customer and investor reaction if company cannot quickly recover from a disaster. |
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Contractual commitments
(possible hard dollars) |
Check contracts with business partners to see if there are any penalties for failing to meet contractual commitments. |
Source: Bio·IT World
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