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eVideon Health Partners with Tampa General Hospital to Enhance Patients’ Experience

March 9, 2021

GRAND RAPIDS, MI – March 3, 2021 – eVideon, a leader in interactive patient engagement and digital workflow solutions, and Tampa General Hospital announced a partnership to provide patients and families with advanced education and services. Recently named the Best Hospital in Tampa Bay by U.S. News & World Report, Tampa General is committed to providing area residents with excellent and compassionate health care ranging from the simplest to the most complex medical services.

eVideon gives patients, their families and visitors more options, enjoyment and control during their stay. In addition to entertainment including HDTV, movies on demand and music, patients and caregivers can access video education content tailored to the patient’s preferences, age, condition and language. Further, patients are able to also submit requests for non-medical items or services to appropriate staff members who can address their needs and allow nursing staff to focus on clinical care.

“Partnering with eVideon has allowed us to take our patient rooms to the next level,” said Scott Arnold, executive vice president, chief information officer at Tampa General. “Delivering superior care is always our primary goal, and the ability to make a patient’s stay more comfortable by personalizing their choices for entertainment is just one of the many ways we have set out to accomplish this.” 

Tampa General is deploying eVideon’s patient experience platform across more than 1,000 hospital beds and leveraging integration of electronic health records (EHR). This allows seamless assignment of patient education, along with automatic documentation back into the EHR. Automated education also eliminates the need for printed handouts and allows patients and families to access content where and when they need it.

eVideon is equally as enthusiastic about the new partnership. “We’re looking forward to working with the team at Tampa General to make the care experience perfect for their patients, families and visitors,” said Jeff Fallon, CEO at eVideon. “No two hospitals are the same, and we really enjoy working with hospital leadership to create a unique solution that drives meaningful interactions and relationships between providers and patients.” 

Tampa General will also be developing a “patient room of the future” in collaboration with eVideon. The vision will include deploying the latest and most meaningful tech-enabled experience for patients and visitors. eVideon’s patient experience platform will be available in TGH patient rooms beginning June 1, 2021. For more information, please visit eVideon.com.

About eVideon

eVideon digitizes hospitals with a suite of bedside engagement systems, TV, digital signage, and other interactive displays. Patients enjoy the convenience of self-service at the bedside with access to meal ordering, entertainment, education, hospital services, and more while staff enjoy streamlined, paperless workflows. Interactive surveys and patient feedback help patients communicate needs and help hospitals respond to those needs quickly. The platform leverages integrations with EHRs, building management systems, food service systems, real-time location systems, and more. Data analytics provide valuable insights into patient behaviors and pain points, letting hospitals improve service and outcomes. Learn more at www.evideon.com.

About Tampa General Hospital

Tampa General Hospital, a 1007-bed non-profit academic medical center, is one of the largest hospitals in America and delivers world-class care as the region’s only center for Level l trauma and comprehensive burn care. Tampa General Hospital is the highest-ranked hospital in the market in U.S. News & World Report’s 2020-21 Best Hospitals, and one of the top four hospitals in Florida, with five specialties ranking among the best programs in the United States. It is one of the nation’s busiest adult solid organ transplant centers and is the primary teaching hospital for the USF Health Morsani College of Medicine. With five medical helicopters, Tampa General Hospital transports critically injured or ill patients from 23 surrounding counties to receive the advanced care they need. Tampa General houses a nationally accredited comprehensive stroke center and its 32-bed Neuroscience Intensive Care Unit is the largest on the West Coast of Florida. It also is home to the Jennifer Leigh Muma 82-bed Level IV neonatal intensive care unit, and a nationally accredited rehabilitation center. Tampa General Hospital’s footprint includes 17 Tampa General Medical Group Primary Care offices, TGH Family Care Center Kennedy, TGH Brandon Healthplex, TGH Virtual Health and 19 outpatient Radiology Centers. Tampa Bay residents also receive world-class care from the TGH Urgent Care powered by Fast Track network of clinics, and they can even receive home visits in select areas through TGH Urgent Care at Home, powered by Fast Track. As one of the largest hospitals in the country, Tampa General Hospital is first in Florida to partner with GE Healthcare and open a clinical command center that uses artificial intelligence and predictive analytics to improve and better coordinate patient care at lower cost.  For more information, go to www.tgh.org.